Automated LN Solutions
With Decades of Experience

Operational Stabilization by Addressing Pain Points

Proactive study of repetitive incidents / problems to avoid unexpected downtime or complaints from business users

End to end monitoring between ERP LN and Third-party systems which will consolidate and provide exception reports

ERP LN job monitoring and notification if the job is running more than average runtime or failed to complete successfully

Document Output Management (DOM) Monitoring of failed batches (Prints) and delivery of documents

End to end monitoring between ERP LN and Third-party systems which will consolidate and provide exception reports

DOM Solution for Printing Issues

Every Organization using LN does various printing on daily basis
Purchase orders

Sales orders

Invoices
Packing slips etc.
The person issuing the printing in today’s LN system is not aware if the printing has been successfully delivered to the intended organization.
Current status : when product is not delivered as expected or invoices are not paid.
Failure of printing is realized.
This issue is overcome when our DOM Printing solution is implemented.
Every time a print fails an email alert is sent to the one who orders the print and IT support.
This results in timely action and resolution of the issue.

several batches get triggered every minute in LN and some of the batches get stuck in one of the states or take more time to complete or do not complete at all due to data issues, Reporting Platform Issue ( Infor Reporting ) etc.

Current status after user gets to know print not delivered (substantial lapse of time) raises a ticket for the stuck batches
with our solution user & IT support will be notified when the batches are stuck at some state or running for more than 5 minutes and worked to solve issue.
This proactive check is a huge benefit in operations.

LN – ION Integration Monitoring solution

Due to hanging bshell process on LN side / problem from middleware ION, Integrations will be Interrupted. This will impact inbound and outbound integrations

Rather than working on the resolution after user creates a ticket for integration issues, implementing our solution will monitor regularly and notify upon failure immediately.